About Sub

FAQs

Frequently Asked Questions

How can HR à la carte help my business?

HR à la carte gives you all the advantages of an in-house HR department, without the overhead cost. From hiring, training and development, to conflict resolution, compensation and succession planning, we have the tools and the expertise to maximize performance and minimize liability across your entire organization. And since you only pay for the products and services you need, HR à la carte saves you money too.

Do I need to be a member to purchase documents?

No. HR à la carte is unique in that you do not need to be a member or pay any additional fees to take advantage of the array of HR material.

Will these documents save me time and money?

All of our years of HR experience and expertise are included in our toolkits.  If you do not have access to an experienced HR professional, you could spend precious hours researching and developing what is readily available for purchase on our website. We have done the legwork for you and ensured all of our policies, offer letters and termination letters have been vetted by employment lawyers, saving you valuable time and ensuring you are getting it right the first time while remaining compliant with employment legislation.

What are the terms of use?

You can see our terms of use by clicking here

Is my credit card information secure?

Absolutely!  We took extra precautions and have enabled our ordering system with Moneris software.  Be assured that your personal information is secure using Moneris’s renowned encryption protocol.

Will my personal information remain confidential?

A client of HR à la carte is an exclusive client of HR à la carte.  We value your business and can guarantee we will not distribute ANY personal information to any outside sources.

How can I be sure I have all the documents I need?

Knowing the ins and outs and all the requirements of each HR issue can be challenging.  If you are not sure you have exactly what you need for your specific issue, please call us directly at 1-888-919-7422, and we will be happy to walk you through it.

Can I buy specific documents instead of an entire toolkit?

Our company name says it all ~ “à la carte”.  Our service is designed to enable you to order everything you need the way you need it.  If you need templates from one toolkit and information from another then there is no problem ordering them that way.

Can I tailor the documents to fit my company logo?
How do I retrieve the documents once I’ve purchased them?

Once your purchase has been processed, you will receive an immediate email with downloading instructions.  It’s that simple.

How long do I have to download the documents?

You have 5 calendar days from the date of purchase to download your purchased documents.

Can I download more than once?

No, you will only be able to download the documents you have purchased once.  We highly recommend that you save your downloaded documents to a safe folder on your computer.

What if I don’t see a document for my specific issue?

If you don’t see the information you need then send us an email at info@hralacarte.ca or call us at 1-888-919-7422 and we will help you find what you need.

What if I have a question after I purchase?

If you have any questions, please call us at 1-888-919-7422.

Do you offer consulting services for specific projects or issues?

Yes.  HR à la carte is run by experienced HR professionals.  If you would like to discuss your consulting requirements, please call 1-888-919-7422 and we will arrange that for you.

Can I take the documents with me if I leave my current company?

The documents you purchase remain the property of the company for which you purchased them.  If you would like to continue using our documents at your new company, you are welcome to reorder them.

 

What happened if I get an error after clicking on the clickable words from a document I just opened?

Sometimes the links will not work if you are working within the zipped file itself.  Try opening the zipped files and then saving the folder within it to a directory on your hard drive.  The links should then work.  If you are still having troubles, please call our Customer Service team at 1-888-919-7422.

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