Blog

How to Conduct an Effective Workplace Investigation

February 26, 2014 | Dealing with Difficult Employees|Work Environment and Policies

You’ve just received a complaint from one of your employees that feels he is being bullied by his manager.  What do you do?  This article describes the 5 key components to an effective workplace investigation.

Is it harassment?

February 03, 2014 | Dealing with Difficult Employees|Work Environment and Policies

Harassment.  It’s a word that is bandied around quite a bit but do we really understand what it actually means?

Successful New Year’s Resolutions via SMART Goals

January 13, 2014 | Performance Management

The SMART goal-setting model can help increase your chances of a successful New Year’s resolution.

4 Talent Management Lessons from The Paradise

November 24, 2013 | Performance Management

Masterpiece Theatre’s The Paradise provides perfect fodder for workplace lessons in its period retail series.

6 Coaching Skills Every Successful Manager Must Have

November 07, 2013 | Performance Management

Master the art of coaching for managerial success.

Top 8 Reasons to be Grateful – an Entrepreneur’s Perspective

October 07, 2013 | Work Environment and Policies

It’s our third anniversary and with Thanksgiving just around the corner we realized we had many things for which to be thankful as we enter our fourth year of business.

Managers:  Are you a Doer or a Coach?

September 30, 2013 | Performance Management

The key difference between being a Coach and a Doer is where a manager focuses his or her attention.  Where do you focus your attention?

Being Audited by an Ontario Employment Standards Officer?  Here’s what you need to know!

September 29, 2013 | Work Environment and Policies

Starting in October through December 2013, Ontario Employment Standards Officers are visiting retail operations.  Here’s what you can expect.

How Not to Suck at Firing Your Employee; or 5 Tips for a Smoother Termination

September 16, 2013 | Dealing with Difficult Employees

5 tips for ensuring a smoother termination process that you both can live with

6 Steps to Help with Work Life Balance

September 02, 2013 | Work Environment and Policies

Link to a Work Life Balance quiz and 6 steps to helping you achieve work life balance.