Managing Talent in Uncertain Times: Key Insights from the Mississauga Board of Trade Panel Discussion

June 23, 2025, by Stephanie Messier |

I recently attended the Mississauga Board of Trade (MBOT) panel discussion titled "Empowering Growth: Navigating Labour Needs in Mississauga’s Key Sectors." The focus was on managing talent in uncertain times, and the insights shared by employers in Mississauga resonated deeply with many organizations facing similar challenges. Here are some key takeaways that can guide leaders in fostering employee engagement and navigating the complexities of today’s workforce.

1. The Engagement Gap: A Wake-Up Call

One striking revelation from the discussion was the alarming statistic that only 30% of employees are engaged in their organizations. This finding emerged from a recent employee engagement survey, which served as a sobering reminder of the challenges leaders face in fostering a motivated workforce. In uncertain times, it’s crucial to recognize that engagement is not just a checkbox; it requires ongoing effort and genuine connection.

2. Understanding Employee Needs: Meeting Them Where They Are

A recurring theme was the importance of understanding what employees truly want and need. As one panelist aptly put it, "How do you motivate others if you don’t know what they want?" Leaders must take the initiative to meet employees where they are, actively listening to their concerns and aspirations. This approach fosters a culture of empathy and support, which is essential for motivation and engagement.

3. The Hybrid Work Dilemma: Balancing Flexibility and Connection

The hybrid work model continues to be a hot topic, with many organizations grappling with the challenge of bringing employees back to the office full-time. Panelists emphasized that enforcing a five-day-a-week in-office policy may not align with employees' desires for autonomy and flexibility. Instead, organizations should focus on creating an environment that fosters connection while respecting individual preferences for work arrangements.

4. The Bigger Picture: Clarifying Impact and Purpose

Employees need to understand how their work contributes to the organization’s overall mission. Clarity around their impact not only enhances engagement but also fosters a sense of purpose. When organizational changes occur, it’s vital to communicate the rationale behind these decisions, helping employees navigate transitions with a clearer understanding of their role in the bigger picture.

5. The Power of Connections: Building Community

Never underestimate the power of connections within an organization. The panelists highlighted the importance of mentoring and fostering a sense of community among employees. Social interactions at work are critical for building relationships and enhancing engagement. Leaders should encourage networking opportunities and create spaces for employees to connect, share ideas, and support one another.

6. The Supervisor-Employee Relationship: A Key Driver of Engagement

The relationship between employees and their supervisors is crucial for fostering engagement. Leaders must prioritize building trust and open communication with their teams. Additionally, the belief in senior leadership plays a significant role in employee engagement. Understanding what employees say about leadership when they are not in the room can provide valuable insights into the organizational climate.

7. Engaging Early Career Professionals: Involvement from the Start

Finally, the discussion touched on the importance of engaging early career professionals from the outset. Organizations should actively involve these individuals in meaningful projects and initiatives, helping them feel valued and connected to the organization’s mission. This early engagement can lead to higher retention rates and a more committed workforce.

Cultivating Engagement in Uncertain Times

The insights shared during the MBOT panel discussion provide valuable guidance for organizations seeking to foster employee engagement in these uncertain times. By understanding employee needs, fostering connections, and clarifying the impact of work, leaders can create an environment where employees feel valued and motivated. As we navigate the complexities of the modern workforce, let us remember that engagement is not just a goal; it is a continuous journey that requires commitment, empathy, and strategic action.

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