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September, 2011

Are you ready for AODA?

September 25, 2011 | Work Environment and Policies

What is AODA? If your business serves customers in Ontario, whether your business is based in Ontario or not, and you have at least one employee in Ontario, you will need to be compliant with the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act (AODA) by January 1, 2012.

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Dealing with Difficult Employees|Work Environment and Policies (5)
Performance Management|Dealing with Difficult Employees (2)
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